Terms of Service and EULA

Current MVP

At the time these Terms are published, GLOXA is provided as an early-stage product (MVP). The publicly available Services currently include:

• the GLOXA website;
• the Early Access waitlist;
• feedback and contact forms; and
• related communications regarding GLOXA.

Certain functionality described on the website or referenced in these Terms may become available in future releases but is not currently part of the publicly available Services.

Future Services

As GLOXA evolves, additional functionality may be introduced, including desktop application features, AI-powered translation capabilities, user accounts, subscription plans, premium features, enterprise offerings, integrations with third-party platforms, and other services.

Where appropriate, additional terms, product-specific conditions, or supplemental agreements may apply to those future Services.

Your continued use of newly introduced Services following their release constitutes acceptance of any applicable supplemental terms made available at that time.

For the purposes of these Terms, the following definitions apply:

• "Account" means a registered user account that may be made available as part of future releases of the Services. At the time these Terms are published, GLOXA does not provide user accounts.
• "AI Output" means any translation, suggestion, generated text, or other content produced or assisted by artificial intelligence technologies as part of the Services.
• "Applicable Laws" means all laws, regulations, rules, and legally binding requirements applicable to the Services, GLOXA, or the User.
• "Content" means any text, graphics, images, logos, software, documentation, interfaces, designs, audio, video, and other materials made available through the Services, excluding User Content.
• "GLOXA," "we," "our," or "us" means the operator of the GLOXA Services.
• "Services" means the GLOXA website, desktop application, software, Early Access program, AI-powered features, communications, documentation, and any other products or services made available by GLOXA from time to time.
• "Third-Party Services" means any products, platforms, websites, software, APIs, applications, or services that are not owned or operated by GLOXA but may interoperate with or be referenced by the Services.
• "User," "you," or "your" means any individual or legal entity accessing or using the Services.
• "User Content" means any information, text, feedback, suggestions, files, communications, prompts, or other content that a User submits, uploads, transmits, or otherwise makes available through the Services.

By accessing or using the Services, you represent and warrant that:

• you have the legal capacity and authority to enter into these Terms;
• you are legally permitted to use the Services under the laws applicable in your jurisdiction;
• you will comply with these Terms and all Applicable Laws;
• all information you provide to GLOXA is accurate, complete, and not misleading; and
• your use of the Services will not infringe the rights of any third party.

If you access or use the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such case, references to "you" and "your" include both you and the entity you represent.

You may not access or use the Services if doing so would violate applicable laws, regulations, court orders, or legally binding governmental restrictions applicable to you or to GLOXA.

You are solely responsible for ensuring that your access to and use of the Services complies with the laws applicable in your jurisdiction.

Availability

The Services are intended for users located in jurisdictions where access to and use of the Services is lawful.

GLOXA may, where reasonably necessary, restrict or refuse access to the Services in certain jurisdictions or to particular individuals or entities in order to comply with applicable laws, sanctions, export controls, regulatory requirements, or other legal obligations.

Nothing in these Terms shall be interpreted as an obligation for GLOXA to make the Services available in every jurisdiction.

GLOXA is an AI-powered communication layer designed to assist users in communicating across different languages within supported third-party messaging platforms.

GLOXA is not a messaging service, social network, telecommunications provider, email service, or communication platform.

The Services are designed to operate alongside supported third-party platforms and do not replace or modify the underlying functionality of those platforms.

Current MVP

At the time these Terms are published, the publicly available Services consist of:

• the GLOXA website;
• the Early Access waitlist;
• feedback and contact forms; and
• related communications regarding GLOXA.

The desktop application and AI-powered translation functionality are under development and may become available in future releases.

Supported Platforms

Current and future versions of the Services may support integrations with third-party platforms, including Telegram and, where available, other supported messaging or collaboration platforms.

The availability, functionality, or compatibility of any integration depends on the respective third-party platform and may change without notice.

GLOXA does not control, operate, endorse, or assume responsibility for any Third-Party Services.

AI-Assisted Functionality

Where AI-powered features are available, they are intended to assist communication by generating translations, language suggestions, or other language-related outputs.

AI-generated output may contain inaccuracies, omissions, or unintended results and should not be relied upon as the sole source of information for legal, financial, medical, regulatory, safety-critical, or other high-risk decisions.

Service Improvements

We continuously develop and improve the Services.

Accordingly, we may add, modify, suspend, replace, or discontinue any feature, functionality, integration, or component of the Services at any time, with or without prior notice, subject to applicable law.

You agree to use the Services only in accordance with these Terms and all Applicable Laws.

You must not use, or attempt to use, the Services to:

• violate any applicable law, regulation, or the rights of any third party;
• engage in fraudulent, deceptive, misleading, or unlawful activities;
• infringe or misappropriate any intellectual property or proprietary rights;
• transmit, distribute, or facilitate malware, viruses, ransomware, spyware, or other malicious code;
• gain unauthorized access to the Services, our systems, or the systems of any third party;
• interfere with, disrupt, or impair the operation, security, or integrity of the Services;
• probe, scan, or test the vulnerability of the Services without our prior written authorization;
• circumvent, disable, or interfere with security features, technical limitations, or access controls;
• use bots, scripts, automated tools, or other methods to access or interact with the Services in a manner that places an unreasonable load on our infrastructure;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, models, or non-public components of the Services, except where such restriction is prohibited by applicable law;
• use the Services to develop, benchmark, train, or improve a competing product or service without our prior written consent;
• remove, alter, or obscure any copyright, trademark, or proprietary notices contained in the Services;
• misrepresent your identity, affiliation, or authority;
• use the Services in a manner that could damage the reputation, security, or operation of GLOXA or any Third-Party Services.

You remain solely responsible for your use of the Services, your User Content, and your interactions with any Third-Party Services.

A violation of this Section may result in suspension or termination of your access to the Services, in addition to any other remedies available under these Terms or applicable law.

In addition to the restrictions set forth elsewhere in these Terms, you must not, except where expressly permitted by applicable law:

• reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive the source code of the Desktop Application;
• modify, adapt, translate, patch, or create derivative works of the Desktop Application;
• bypass, disable, or interfere with licensing, activation, authentication, subscription, or security mechanisms;
• remove, alter, or obscure copyright notices, trademarks, or proprietary notices;
• modify executable files, libraries, installers, update mechanisms, or application resources;
• extract, copy, reproduce, or reuse any proprietary algorithms, AI models, software components, or non-public functionality;
• interfere with automatic updates or security features;
• use the Desktop Application to develop, benchmark, or assist a competing product or service;
• distribute unauthorized copies of the Desktop Application;
• use the Desktop Application in any manner intended to circumvent technical limitations or restrictions imposed by GLOXA.

Nothing in these Terms limits any rights that cannot lawfully be restricted under applicable law.

The Services, including all software, source code, object code, algorithms, artificial intelligence models, user interfaces, designs, graphics, text, documentation, trademarks, logos, branding, audiovisual materials, databases, and all other Content made available by GLOXA, are owned by or licensed to GLOXA and are protected by applicable intellectual property and other laws.

Except for the limited right to use the Services in accordance with these Terms, nothing in these Terms grants you any ownership rights or licenses to any intellectual property owned by GLOXA or its licensors.

Subject to your compliance with these Terms, GLOXA grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for their intended purpose.

You must not:

• copy, reproduce, distribute, publish, display, sell, license, or commercially exploit any part of the Services except as expressly permitted by these Terms or applicable law;
• modify, adapt, translate, create derivative works from, or otherwise exploit the Services without our prior written consent;
• remove, alter, or obscure any copyright, trademark, or proprietary notices contained within the Services;
• use GLOXA's trademarks, trade names, branding, logos, or other distinctive brand features without our prior written permission.

Feedback

If you submit feedback, suggestions, feature requests, ideas, bug reports, or other recommendations relating to the Services ("Feedback"), you grant GLOXA a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable license to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit such Feedback for any lawful purpose without restriction, attribution, or compensation to you.

You represent and warrant that you have all necessary rights to provide such Feedback and to grant the foregoing license.

Reservation of Rights

All rights not expressly granted to you under these Terms are reserved by GLOXA and its licensors.

You retain ownership of any User Content that you submit, transmit, or otherwise make available through the Services.

By submitting User Content, you grant GLOXA a worldwide, non-exclusive, royalty-free license to host, process, reproduce, transmit, display, modify (solely where technically necessary), and otherwise use such User Content solely for the purposes of:

• operating and providing the Services;
• responding to your requests;
• improving the Services;
• maintaining security and preventing abuse; and
• complying with applicable legal obligations.

This license continues only for as long as reasonably necessary to provide the Services or comply with applicable legal obligations, unless a longer retention period is required by law.

You are solely responsible for your User Content and represent and warrant that:

• you own or otherwise have all necessary rights to submit such User Content;
• your User Content does not violate any Applicable Laws;
• your User Content does not infringe the rights of any third party; and
• your User Content does not contain malicious code or other harmful material.

GLOXA does not claim ownership of your User Content.

The Services may interoperate with, integrate with, or provide access to Third-Party Services.

Such Third-Party Services are governed exclusively by their own terms, privacy policies, and other applicable policies.

Your use of any Third-Party Services is solely at your own risk.

GLOXA does not own, control, endorse, or assume responsibility for:

• the availability or operation of any Third-Party Services;
• changes made by third-party providers;
• the accuracy, legality, security, or reliability of Third-Party Services;
• any content, products, or services provided by third parties; or
• any loss or damage arising from your use of or reliance upon Third-Party Services.

The availability of integrations with Third-Party Services may change at any time without notice.

Where authentication or authorization with a Third-Party Service is required, you remain responsible for maintaining your own accounts and complying with the applicable terms of those third parties.

Certain Services may include functionality supported by artificial intelligence technologies.

AI Output is generated automatically and may contain inaccuracies, omissions, ambiguities, mistranslations, or other unintended results.

AI Output is provided for informational and communication assistance purposes only and should not be considered professional advice or a substitute for independent judgment.

You are solely responsible for reviewing and evaluating any AI Output before relying upon, sharing, publishing, or acting on it.

GLOXA does not guarantee that AI Output will be:

• accurate;
• complete;
• reliable;
• uninterrupted;
• error-free;
• suitable for any particular purpose; or
• free from bias or unintended results.

You acknowledge that AI technologies are probabilistic in nature and may produce different outputs for similar inputs.

You remain solely responsible for all decisions, communications, and actions taken based on AI Output.

Additional information regarding AI-generated content may be provided in our separate AI Disclaimer, which forms part of these Terms where applicable.

At the time these Terms are published, the publicly available Services are provided free of charge.

GLOXA reserves the right to introduce paid features, subscription plans, premium functionality, enterprise offerings, usage-based pricing, or other commercial services in future releases.

If paid Services become available, GLOXA will provide clear information regarding applicable pricing, billing terms, renewal periods, payment methods, and any additional terms governing such Services before any payment obligation arises.

Unless expressly stated otherwise:

• subscription fees will be charged in advance for the applicable billing period;
• all fees will be payable in the currency specified at the time of purchase;
• applicable taxes may be charged where required by law;
• payments will be processed through authorized third-party payment providers; and
• additional payment terms may apply depending on the selected payment method.

Unless otherwise required by applicable law or expressly stated at the time of purchase, subscription fees are non-refundable.

If automatic renewal is offered for a subscription, users will be informed before enrollment, and subscriptions may be canceled in accordance with the applicable subscription terms presented during purchase.

Failure to pay applicable fees may result in suspension, limitation, or termination of access to paid Services.

Nothing in this Section obligates GLOXA to introduce paid Services or maintain any particular pricing model.

GLOXA may periodically release updates, upgrades, bug fixes, security patches, compatibility improvements, AI model improvements, or new functionality for the Desktop Application.

Some updates may be installed automatically where permitted by applicable law or where automatic updates are enabled.

Certain updates may be required to maintain compatibility, security, licensing, or continued operation of the Desktop Application.

GLOXA does not guarantee continued support for outdated versions of the Desktop Application.

Failure to install required updates may result in reduced functionality, incompatibility with supported platforms, security vulnerabilities, or inability to access certain Services.

From time to time, GLOXA may discontinue support for older versions of the Desktop Application where reasonably necessary for security, technical, operational, or business reasons.

We continually develop, improve, and maintain the Services.

Accordingly, GLOXA may, at any time and without liability, subject to applicable law:

• add, modify, improve, replace, suspend, or discontinue any feature, functionality, integration, or component of the Services;
• perform scheduled or emergency maintenance;
• deploy updates, patches, bug fixes, security improvements, or new releases;
• modify technical requirements necessary to access or use the Services;
• introduce reasonable usage limits designed to protect the stability, security, or performance of the Services; or
• discontinue support for legacy software versions, operating systems, hardware, or third-party integrations.

While we aim to provide reliable Services, we do not guarantee that the Services will:

• be available at all times;
• operate without interruption;
• be compatible with every device, operating system, or third-party platform;
• remain unchanged over time; or
• be free from bugs, defects, vulnerabilities, or technical errors.

The availability of certain features may depend upon:

• geographic location;
• applicable laws or regulatory requirements;
• third-party platform availability;
• technical compatibility;
• subscription tier (if applicable); or
• other operational or business considerations.

From time to time, we may release beta, preview, experimental, early access, or evaluation features ("Beta Features").

Beta Features are provided "as is" and may contain bugs, limitations, incomplete functionality, or other issues. Beta Features may be modified or discontinued at any time without notice and should not be relied upon in production or mission-critical environments.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOXA DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS, AND GUARANTEES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• TITLE;
• NON-INFRINGEMENT;
• SATISFACTORY QUALITY;
• QUIET ENJOYMENT;
• SYSTEM INTEGRATION; AND
• THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

WITHOUT LIMITING THE FOREGOING, GLOXA DOES NOT WARRANT THAT:

• THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME;
• THE SERVICES WILL OPERATE WITHOUT INTERRUPTION;
• THE SERVICES WILL BE ERROR-FREE;
• ANY DEFECTS WILL BE CORRECTED;
• THE SERVICES WILL BE SECURE AGAINST ALL THREATS;
• ANY AI OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR YOUR INTENDED PURPOSE;
• ANY THIRD-PARTY SERVICES WILL REMAIN AVAILABLE OR COMPATIBLE; OR
• THE SERVICES WILL ACHIEVE ANY PARTICULAR RESULT.

You acknowledge that:

• AI-generated output is inherently probabilistic;
• translations may contain inaccuracies or unintended meanings;
• communication outcomes depend upon numerous factors beyond GLOXA's control;
• Third-Party Services may change their functionality, interfaces, or policies at any time; and
• you remain solely responsible for verifying information before relying upon it.

Nothing in these Terms excludes any warranty or legal right that cannot lawfully be excluded under applicable law.

To the maximum extent permitted by applicable law, GLOXA, its affiliates, licensors, service providers, officers, directors, employees, contractors, agents, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages arising out of or relating to the Services or these Terms, regardless of the legal theory on which such liability is based and even if advised of the possibility of such damages.

Without limitation, GLOXA shall not be liable for any:

• loss of profits, revenue, business opportunities, contracts, customers, or goodwill;
• loss, corruption, interception, or unauthorized disclosure of data or communications;
• interruption of business operations or loss of productivity;
• loss of anticipated savings or economic advantage;
• procurement of substitute goods or services;
• reputational harm;
• errors, omissions, mistranslations, hallucinations, inaccuracies, or ambiguities in AI Output;
• decisions, actions, or omissions taken in reliance upon AI Output;
• incompatibility with any device, operating system, browser, network, or Third-Party Service;
• interruption, suspension, delay, degradation, or unavailability of the Services;
• failures, modifications, restrictions, or discontinuation of Third-Party Services;
• unauthorized access, cyberattacks, malware, denial-of-service attacks, or other malicious acts by third parties;
• events beyond GLOXA's reasonable control, including force majeure events, internet outages, infrastructure failures, labor disputes, governmental actions, natural disasters, epidemics, or similar events.

To the maximum extent permitted by applicable law, GLOXA's aggregate liability arising out of or relating to the Services or these Terms shall not exceed:

1. where you have paid fees to GLOXA during the twelve (12) months immediately preceding the event giving rise to the claim, the total amount actually paid by you to GLOXA during that period; or
2. where you have not paid any fees to GLOXA, one hundred United States Dollars (US $100).

The limitations and exclusions of liability set forth in these Terms apply regardless of:

• the form of action, whether in contract, tort (including negligence), strict liability, statutory duty, or otherwise;
• the number of claims asserted; or
• whether any limited remedy fails of its essential purpose.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence where such limitation is prohibited, or any other liability that applicable law does not permit to be excluded or limited.

You acknowledge that the pricing of the Services, including any future paid Services, reflects the allocation of risk set forth in these Terms and that GLOXA would not make the Services available on the same basis without these limitations of liability.

If applicable law does not permit certain limitations contained in this Section, those limitations shall apply only to the maximum extent permitted by law, and the remainder of this Section shall remain in full force and effect.

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless GLOXA, its affiliates, licensors, service providers, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, settlements, penalties, fines, losses, costs, and expenses, including reasonable attorneys' fees and legal costs, arising out of or relating to:

• your access to or use of the Services;
• your violation of these Terms or any additional terms applicable to the Services;
• your violation of any Applicable Laws or regulations;
• your infringement or misappropriation of any intellectual property, privacy, publicity, or other rights of any third party;
• your User Content;
• your misuse of AI Output or reliance upon AI Output for decisions or actions;
• your interactions with any Third-Party Services; or
• any fraudulent, negligent, unlawful, or intentional misconduct by you or any person using the Services through your devices, credentials, or authorization.

GLOXA reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In such event, you agree to cooperate fully with GLOXA in the defense or settlement of the matter.

You may not settle any claim subject to this Section without GLOXA's prior written consent if the proposed settlement:

• admits liability on behalf of GLOXA;
• imposes any obligation upon GLOXA;
• restricts GLOXA's rights;
• requires GLOXA to make any payment; or
• otherwise adversely affects GLOXA or any Indemnified Party.

The obligations set forth in this Section survive the suspension, termination, or expiration of these Terms and your use of the Services.

Nothing in this Section requires you to indemnify GLOXA to the extent that a claim results directly from GLOXA's own fraud, willful misconduct, or any other conduct for which indemnification cannot be required under applicable law.

Our Right to Suspend or Terminate

GLOXA may, with or without prior notice where permitted by applicable law, suspend, restrict, disable, or terminate your access to all or part of the Services if we reasonably determine that:

• you have violated these Terms or any other applicable policies;
• your use of the Services presents a security risk to GLOXA, our users, or any third party;
• your activities are fraudulent, deceptive, abusive, or otherwise unlawful;
• your use of the Services infringes or may infringe the rights of another person or entity;
• continued access would expose GLOXA to legal, regulatory, or operational risk;
• we are required to do so by applicable law, court order, or a request from a competent governmental authority;
• a Third-Party Service on which the Services depend becomes unavailable, restricts access, or no longer permits the relevant integration;
• maintenance, security, technical, or operational reasons require immediate action; or
• you fail to pay applicable fees for future paid Services, where applicable.

Where reasonably practicable, we will attempt to provide advance notice of a suspension or termination. However, we may act immediately where necessary to protect the security, integrity, availability, or lawful operation of the Services.

Your Right to Stop Using the Services

You may stop using the Services at any time.

If future versions of the Services include user accounts or paid subscriptions, you may terminate your account or subscription in accordance with the procedures and any additional terms applicable to those Services.

Termination of your use of the Services does not relieve you of any obligations or liabilities that arose before the effective date of termination.

Effect of Termination

Upon suspension or termination:

• your right to access and use the affected Services immediately ceases;
• any licenses granted to you under these Terms automatically terminate, except where continued use is expressly permitted by applicable law;
• GLOXA may disable or remove your access to the affected Services where technically and legally appropriate; and
• we may retain information where required or permitted by applicable law, our Privacy Policy, or for the establishment, exercise, or defense of legal claims.

Termination of these Terms shall not affect any rights, remedies, obligations, or liabilities that accrued prior to termination.

Survival

The provisions of these Terms that by their nature should survive termination shall remain in effect after termination or expiration, including, without limitation, provisions relating to:

• intellectual property;
• Feedback;
• User Content licenses;
• disclaimers;
• limitation of liability;
• indemnification;
• dispute resolution;
• governing law; and
• any other provisions intended to survive by their nature or express terms.

Changes to the Services

GLOXA is an evolving technology platform. We continuously develop, improve, and expand the Services to enhance functionality, security, performance, usability, and compatibility.

Accordingly, we may, at any time and without prior notice where permitted by applicable law:

• introduce new features or functionality;
• modify, improve, replace, or discontinue existing features;
• release updates, upgrades, patches, bug fixes, or security enhancements;
• change technical requirements or supported platforms;
• add or remove integrations with Third-Party Services;
• introduce or discontinue Beta Features;
• modify usage limits or operational requirements; or
• discontinue all or part of the Services.

Nothing in these Terms shall be interpreted as an obligation for GLOXA to continue providing any particular feature, functionality, integration, version, or Service for any specific period of time.

Changes to These Terms

We may update these Terms from time to time to reflect, among other things:

• changes in the Services or our business operations;
• technological developments;
• changes in applicable laws or regulatory requirements;
• security, operational, or technical considerations;
• the introduction of new products, subscription plans, or enterprise services; or
• changes to our legal or commercial practices.

When we make material changes to these Terms, we will update the "Last Updated" date at the beginning of this document and, where required by applicable law, provide additional notice through appropriate means.

Unless otherwise required by applicable law, the updated Terms become effective on the date specified in the revised version.

Your continued access to or use of the Services after the effective date of the revised Terms constitutes your acceptance of those revised Terms.

If you do not agree to the updated Terms, you must discontinue using the Services before the revised Terms become effective or, where no advance effective date is required, immediately upon their publication.

Where applicable law requires your express consent before certain changes become effective, we will obtain such consent in accordance with applicable legal requirements.

No employee, contractor, reseller, partner, distributor, or representative of GLOXA is authorized to modify these Terms orally or through informal communications unless expressly authorized in writing by GLOXA.

Governing Law

These Terms and any dispute, claim, or controversy arising out of or relating to the Services or these Terms, including their interpretation, formation, validity, performance, breach, or termination, shall be governed by and construed in accordance with the laws specified by GLOXA in its legal entity information at the time the relevant claim arises, without regard to its conflict of laws principles.

If GLOXA has not yet designated a governing jurisdiction because no legal operating entity has been established, the governing law shall be determined by the jurisdiction of the legal entity operating the Services at the time the dispute arises.

Nothing in these Terms limits any mandatory consumer protection rights that you may be entitled to under the laws of your country or place of residence where such rights cannot lawfully be waived.

Informal Resolution

Before initiating any formal legal proceeding, both you and GLOXA agree to make a good-faith effort to resolve the dispute informally.

A party wishing to raise a dispute should first provide written notice describing:

• the nature of the dispute;
• the relevant facts;
• the requested resolution; and
• any supporting information reasonably necessary to evaluate the matter.

Notices relating to disputes should be sent to: hello@gloxa.io

Unless immediate legal action is reasonably necessary to prevent irreparable harm or preserve legal rights, the parties agree to allow at least thirty (30) days to attempt an informal resolution.

Judicial Proceedings

If a dispute cannot be resolved through informal discussions, either party may pursue available legal remedies before a court of competent jurisdiction, subject to applicable law.

Nothing in these Terms prevents either party from seeking:

• temporary, preliminary, or permanent injunctive relief;
• equitable remedies;
• protection of intellectual property rights;
• recovery of unpaid amounts; or
• any other remedy that cannot reasonably await completion of informal dispute resolution.

Class Action Waiver Where Permitted

To the maximum extent permitted by applicable law, each party agrees to bring claims only in its individual capacity and not as a plaintiff or class member in any purported class, consolidated, collective, representative, or similar proceeding.

Where applicable law does not permit this limitation, this provision shall apply only to the maximum extent permitted by law.

Limitation Period

To the maximum extent permitted by applicable law, any claim arising out of or relating to the Services or these Terms must be commenced within one (1) year after the claim first arose or reasonably should have arisen.

This limitation does not apply where a longer period is required under mandatory applicable law.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, AI Disclaimer, and any additional terms or policies expressly incorporated by reference, constitute the entire agreement between you and GLOXA regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and communications relating to the same subject matter.

Order of Precedence

In the event of any inconsistency between these Terms and any product-specific terms, subscription terms, enterprise agreement, or other supplemental agreement expressly accepted by you, the supplemental agreement shall prevail solely with respect to the applicable Services.

Severability

If any provision of these Terms is held to be invalid, illegal, unenforceable, or otherwise ineffective by a court or competent authority, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.

Where permitted by law, the invalid or unenforceable provision shall be interpreted or replaced with a valid and enforceable provision that most closely reflects its original intent.

No Waiver

Our failure or delay in exercising any right, remedy, or provision under these Terms shall not constitute a waiver of that or any other right or remedy.

Any waiver shall be effective only if made expressly in writing by an authorized representative of GLOXA.

Assignment

You may not assign, transfer, delegate, sublicense, or otherwise dispose of any of your rights or obligations under these Terms without GLOXA's prior written consent.

GLOXA may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, corporate restructuring, financing, sale of assets, or by operation of law, without your consent, to the extent permitted by applicable law.

Relationship of the Parties

Nothing in these Terms creates or shall be construed as creating any partnership, joint venture, agency, employment, fiduciary, franchise, or other similar relationship between you and GLOXA.

Neither party has authority to bind the other except as expressly provided in these Terms.

Force Majeure

GLOXA shall not be liable for any delay or failure to perform any obligation under these Terms to the extent such delay or failure results from events beyond our reasonable control, including, without limitation:

• natural disasters;
• acts of God;
• war, terrorism, civil unrest, or armed conflict;
• governmental actions or sanctions;
• labor disputes;
• failures of telecommunications, internet, cloud infrastructure, utilities, or hosting providers;
• cyberattacks or widespread security incidents;
• epidemics or pandemics; or
• other events that could not reasonably have been anticipated or prevented.

Performance of the affected obligations shall be suspended for the duration of the force majeure event.

Export Controls and Sanctions

You agree to comply with all applicable export control, trade, sanctions, and import laws and regulations.

You represent and warrant that you are not:

• located in a jurisdiction subject to comprehensive sanctions that prohibit the provision of the Services;
• identified on any applicable government list of restricted or prohibited persons; or
• using the Services in violation of applicable export control or sanctions laws.

GLOXA may suspend or terminate access to the Services where necessary to comply with applicable export control or sanctions requirements.

No Third-Party Beneficiaries

Except as expressly provided in these Terms, these Terms are intended solely for the benefit of you and GLOXA and do not confer any rights upon any third party.

Electronic Communications

You agree that communications, notices, disclosures, agreements, and other information provided electronically by GLOXA satisfy any legal requirement that such communications be in writing, unless applicable law requires otherwise.

Interpretation

The headings used in these Terms are provided for convenience only and do not affect the interpretation of these Terms.

Words such as "including," "include," and similar expressions shall be interpreted to mean "including without limitation" unless the context clearly requires otherwise.

If you have any questions regarding these Terms, the Services, or any legal matter relating to GLOXA, please contact us using the details below.

GLOXA

Website: https://gloxa.app

Email: hello@gloxa.io

We will make reasonable efforts to respond to legitimate legal, compliance, and general inquiries within a reasonable period of time.

Legal Entity

The Services are operated by the legal entity identified on the GLOXA website or within the applicable Legal Notice at the time of your use of the Services.

Where GLOXA establishes, changes, or reorganizes its legal entity structure (including through the incorporation of subsidiaries, affiliates, or regional operating companies), references to "GLOXA", "we", "our", or "us" in these Terms shall refer to the legal entity responsible for operating the applicable Services in your jurisdiction, unless expressly stated otherwise.